Superior Customer SupportSuperior Customer Support

Careington is committed to offering First Class Service to our Members

  • Member Services are available Monday through Friday from 7 AM to 7 PM Central Time.
  • Bilingual specialists are available in Member Services for English/Spanish translation
  • AT&T Language line available for any language
  • Toll free Provider search during business hours
  • Member verification hot line available to participating providers 24/7
  • Each representative is dedicated to Emergency Appointment assistance and dependant approval
  • Easy to read and informative brochures
  • Training manual is developed and updated consistently according to your needs
  • We will be responsive to changing needs and circumstances
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